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Workflow Redesign Hinders Federal Agencies’ Agentic AI Expansion, ICF Report Finds

By Public Technologies
  • ICF's October 19, 2026, report with MeriTalk identified workflow redesign as the biggest obstacle to scaling agentic AI across federal agencies.
  • Among 100 federal IT decision-makers surveyed, 91% cited workflow redesign as their biggest scaling obstacle.
  • Some 45% reported agentic AI use in at least one production or operational workflow; 34% were exploring or piloting it.
  • Only 10% said agentic AI was operationally relevant across their organizations, highlighting the gap between initial adoption and enterprise deployment.
  • Looking ahead, 85% expect agentic AI to become critical or very important within three years; 98% anticipate changes to federal employees' roles.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ICF International Inc. published the original content used to generate this news brief on October 19, 2026, and is solely responsible for the information contained therein.

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