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Delta CEO says Heathrow plan to relocate airline's operations is 'deeply disappointing'

By Reuters News

Nov 2 (Reuters) - Delta Air Lines DAL.N CEO Ed Bastian said on Monday that Heathrow Airport's decision to move the US carrier's operations to Terminal 4 from a terminal shared with Virgin Atlantic was "deeply disappointing and bad for airline consumers".

Here are some more details:

  • Delta said in a statement on Monday it would pursue all available remedies to correct the decision and urged UK's Heathrow to reconsider

  • Bastian criticized the move as "short-sighted"

  • He added that Delta and Virgin Atlantic had served millions of customers through their co-located operation in Terminal 3 for more than a decade

  • Delta and Virgin Atlantic provide UK travelers with a valuable competitive alternative across the Atlantic, Bastian said

  • "Separating our operation undermines years of investment and disregards the tightly integrated customer benefits that we offer in our co-located terminal"

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