HomeIs capital.com safe?
Your safety is our priority. Here’s how we protect your money and data, and maintain a robust trading platform trusted by 760,000+ traders worldwide.
Your money is held separately from ours at top banks – it’s never used in our operations (except for certain professional clients).
You have access to the Investor Compensation Fund, protecting your money up to €20,000, if you’re a retail client.
You can protect your money with in-app tools that close your positions automatically.
Your information and payment security is backed by our adherence to ISO 27001 and PCI DSS.
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You can rest assured that we use market-leading security solutions to keep your data safe.
We’re regulated across five financial jurisdictions globally, including the Cyprus Securities and Exchange Commission (CySEC). This means that your money is protected in a range of ways.
The funds you deposit with us are protected in line with European regulations. This means that your money is held in segregated accounts at regulated banks. We can never use your money in the course of our operations. For certain pro clients, other conditions may apply.
Your funds are protected up to €20,000 in the unlikely event of our insolvency, through the Investor Compensation Fund (ICF). Remember, this doesn’t cover trading losses, and only applies to retail traders – not professionals.
In line with regulatory requirements, your account has negative balance protection. This means that your trading losses can never exceed the funds on your account.
In our app, you can take control of exactly how much you’re risking by adding a guaranteed stop-loss to your position. This ensures that, no matter what, your position will close at the stop level you choose. You’ll pay a fee to guarantee protection against slippage if your stop is triggered. Learn more about how we manage your money.
We’re compliant with ISO 27001, the global benchmark for information security, and PCI DSS (Payment Card Industry Data Security Standard), which helps ensure global data security measures.
We use top-tier solutions to protect against attacks, including DDoS. This helps ensure stability, and uninterrupted access to your account. Our skilled security team – employed through a rigorous selection process – continuously monitor systems, to detect and respond to threats quickly.
Your data remains encrypted whether it’s being sent or stored, thanks to our strong internet protocol security virtual private network (IPSec VPN), transport layer security (TLS) and algorithmic database encryption. Our infrastructure is built on data centres and cloud service providers that ensure a high level of data security.
We use a Domain-based Message Authentication, Reporting & Conformance (DMARC) email authentication protocol to prevent phishing scams, and train all our staff regularly on maintaining cybersecurity.
Your sensitive information can only be seen by authorised members of our team, thanks to identity and access management processes.
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