SMB AI adoption outpaces workforce readiness, Insperity research finds

By Public Technologies
  • Insperity research found SMBs balancing AI and people investment reported approximately twice as strong results across workforce and leadership measures.
  • 75% of SMB leaders use or experiment with AI; only 40% feel very prepared to manage the workforce transition.
  • While 83% primarily use AI to augment employees, 53% of the same employers are actively seeking AI-driven headcount reductions.
  • Employees perceiving balanced investment in AI and people were more than twice as likely to trust employer AI use: 38% versus 18%.
  • Lack of human understanding topped employee concerns about AI-influenced decisions at 52%, ahead of data privacy and job loss.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Insperity Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20261029842224) on October 29, 2026, and is solely responsible for the information contained therein.

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