AI saves advisers time but delivers limited cost benefits, Iress study finds

By Public Technologies
  • Iress research with Signal Advisory found 47% of AI-engaged advice professionals save at least a quarter of their time on AI-assisted tasks.
  • Only 20% report materially lower costs to serve clients; just 5% have retired software or services because of AI.
  • AI has supplemented existing technology for 63% of respondents; reviewing outputs consumes much of the time saved for 30%.
  • Demand offers scope for growth: 81% say their businesses could fill a 30% increase in adviser capacity.
  • Practices with AI embedded across advice workflows are up to three times more likely than those piloting to report broader business benefits.


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