HomeIs capital.com safe?

How your money and data are protected

Segregated funds, international security standards, and robust internal controls.

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How your money is protected

Segregated funds

Your funds are held in segregated accounts at regulated banks, kept separate from company funds and not used in our operations.

Negative balance protection

As a retail client, your account balance cannot fall below zero. Losses are capped at the funds available in your account.

How your data is protected

International security standards

Information and payment security follow ISO 27001 and PCI DSS frameworks.

Protection against cyber threats

Systems are monitored continuously to detect and respond to threats, with controls in place to maintain stability and platform access.

Data encryption

Data is encrypted in transit and at rest using TLS and IPsec.

Email and staff security

Email authentication protocols, including DMARC, are used to reduce phishing risk. Security training is applied across teams to maintain operational security standards.

Access controls

Only authorised personnel can access client data, restricted through identity and permission controls.

Further reading

About Capital·com

The story behind Capital·com, the thinking that shapes how it works, and the people who built it.

Learn more

How we make money

How pricing is structured across spreads, funding and fees.

Learn more