Section 1
- Check the source:Always verify the sender’s email address or phone number. Phishing messages often come from addresses that are slightly altered versions of legitimate ones.
- Look for red flags:Be cautious of emails or messages that create a sense of urgency, such as claiming your account has been compromised. They may also contain spelling and grammatical errors.
- Avoid clicking on links:Instead of clicking on links in unsolicited emails or messages, go directly to the website by typing the URL into your browser.
- Verify requests for information:Legitimate organisations will never ask you to provide sensitive information through email or text. If you’re unsure, contact the organisation directly using official contact details.
- Contact us immediately:We can freeze your account and investigate. You can report any suspected fraud with us through our usual client support channels.
- Gather evidence:Keep emails, screenshots, and transaction records.
- Report to authorities:Notify local regulators or law enforcement.
- Monitor your accounts: regularly review bank statements, credit card activity, and credit reports for suspicious transactions.
- Use strong passwords: create unique, complex passwords for each account, and update them periodically.
- Enable 2FA: add two-factor authentication (2FA) to your accounts for an extra layer of security. Find out more on enabling 2FA with us.
- Limit personal sharing: avoid posting sensitive details like your full name, address, or financial information on social media or public platforms.
- Monitor your accounts: regularly review bank statements, credit card activity, and credit reports for suspicious transactions.
- Use strong passwords: create unique, complex passwords for each account, and update them periodically.
- Enable 2FA: add two-factor authentication (2FA) to your accounts for an extra layer of security. Find out more on enabling 2FA with us.
- Limit personal sharing: avoid posting sensitive details like your full name, address, or financial information on social media or public platforms.
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Section 2
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Section 3
this is section 3