Trade Twilio Inc - TWLO CFD

Twilio Company profile

Twilio Inc (TWLO) is a Cloud Communications Platform-as-a-Service (PaaS) provider founded in 2007. With offices across 17 countries, the company is headquartered in San Francisco, California, US. Twilio has grown in leaps and bounds by selling software that helps companies communicate with customers using voice, video and messaging.

The cloud communications platform allows developers to build and operate real-time communications within software applications with the help of Twilio’s simple tools. The platform comprises three layers: Engagement Cloud, Programmable Communications Cloud and Super Network. 

The product line consists of Twilio Flex: the cloud contact centre platform; Twilio Conversations; Twilio SendGrid Email API, Programmable SMS, Programmable Video, Programmable Voice, Elastic SIP Trunking, Phone Number: toll-free numbers for both local and national access; Programmable Wireless: connecting IoT devices to global cellular networks and more.

By using Twilio’s software, namely its customer engagement platform, companies can get a set of application programming interfaces that handle the higher-level communication logic that is required for nearly every type of customer engagement via mobile applications and websites. Twilio’s Super Network enables customers’ software to communicate with connected devices globally without human intervention.

The Programmable Communications Cloud software allows developers to embed voice, messaging, video and authentication features. As the company runs on a cloud-based Application Programming Interfaces (API) it enables software developers to make and receive phone calls, text messages and video chats with the help of algorithms or programs. This therefore results in efficient communications at a very low cost.

The company currently operates with 22 data centres across nine regions and uses Amazon Web Service (AWS) to host its platform. As of 2022, Twilio has more than 256,000 active customers. It has worked with some of the top brands such as Uber (UBER), Meta Platforms (FB), Home Depot (HD), OpenTable (OPEN), Salesforce (CRM), Twitter (TWTR) and Nordstrom (JWN) among others.  

Twilio went public in June 2016 and trades on the New York Stock Exchange (NYSE) under the ticker ‘TWLO’.