Capital.com secures FCA approval in latest development for responsible trading platform

Capital.com has today announced that it has received approval from the UK Financial Conduct Authority (FCA) and is now regulated under the FCA’s strict code of practice and ethics for firms offering financial services. With Capital.com having now completed the FCA’s rigorous authorisation process and meeting all necessary requirements for levels of capital held by the business, UK customers can feel totally confident in their trading with Capital.com. In a further demonstration of its enthusiasm for regulatory compliance, Capital.com was the first CFD trading platform to become fully compliant with the regulations published by the European Security and Markets Authority.

Ivan Gowan, CEO at Capital.com, explains the significance of the company’s approval by the FCA: “This is a really important step for us as a business, as we continue to expand our global footprint. The FCA is the most experienced and knowledgeable financial regulator in the world, so having its stamp of approval is particularly meaningful. As an FCA-regulated trading provider, we are now subject to the Financial Ombudsman Service, so customers can always feel confident that any issue will be resolved in a fair and impartial manner.

“At Capital.com, we are committed to providing a responsible trading experience for our customers. We have rolled out a number of initiatives in recent months to support this. Our Investmate app, available for free from any mobile store, is an educational resource to help people understand trading and improve their risk management through interactive courses, quizzes, and articles. We have also integrated our platform with the leading global payment service provider WorldPay and established a new banking relationship with RBS to serve our UK customers.”

In addition, Capital.com’s unique News Feed feature - a machine learning-based platform that can detect and analyse biases in trading behaviour which lead to sub-optimal investing - can correct these biases by giving users relevant and targeted information that helps them to make informed decisions about their trading, rather than relying on human instinct.The company’s recently launched web platform is another critical element in its efforts to help its traders invest more successfully, presenting data in more detail and giving users the flexibility to view that data however they want.