How we keep your money and data safe

The funds you deposit with us are protected in line with Australian regulations. This means that, without exception, your money is held in segregated accounts at regulated banks. We can never use your money in the course of our operations.

In line with regulatory requirements, your account has negative balance protection. This means that, if you’re a retail client, your trading losses can never exceed the funds on your account. Please note that this protection does not apply if you are considered a professional client.

In our app, you can take control of exactly how much you’re risking by adding a guaranteed stop-loss to your position. This ensures that, no matter what, your position will close at the stop level you choose. You’ll pay a fee to guarantee protection against slippage. Learn more about how we manage your money.

We’re compliant with ISO 27001, the global benchmark for information security, and PCI DSS (Payment Card Industry Data Security Standard), which helps ensure global data security measures.

We use top-tier solutions to protect against attacks, including DDoS. This helps ensure stability, and uninterrupted access to your account. Our skilled security team – employed through a rigorous selection process – continuously monitor systems, to detect and respond to threats quickly.

Your data remains encrypted whether it’s being sent or stored, thanks to our strong internet protocol security virtual private network (IPSec VPN), transport layer security (TLS) and algorithmic database encryption. Our infrastructure is built on data centres and cloud service providers that ensure a high level of data security.

We use a Domain-based Message Authentication, Reporting & Conformance (DMARC) email authentication protocol to prevent phishing scams, and train all our staff regularly on maintaining cybersecurity.

Your sensitive information can only be seen by authorised members of our team, thanks to identity and access management processes.