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Sprinklr (CXM) stock rises 21% on strong earnings

By William Hoffman

20:47, 10 December 2021

Sprinklr logo on cell screen
Sprinklr reports third-quarter results - Photo: Shutterstock

Software company Sprinklr’s stock is up as much as 21.3% on Friday to $16.39 per share following the company’s latest third-quarter earnings report.

Revenue grew by 32% year over year to $127.1m (£95.79m) for the for the period ended 31 October, largely driven by higher subscription revenue from its software sales.

The success of Sprinklr – which sells subscriptions to what it calls a unified customer experience management (Unified-CXM) platform for modern enterprises – is another example of how software as a service companies continue to grow as industries digitise their operations amid the pandemic.

Financial performance

New York City-based Sprinklr set its guidance for revenue to total $486m–$488m for the fiscal year ending 31 January with non-GAAP operating losses of $48m–$50m for the full year. Sprinklr trades on the New York Stock Exchange as ticker CXM.

While total losses are up for the company year over year, its per-share losses are down to 11 cents in the third quarter from 21 cents per share a year ago.


39,614.15 Price
+0.010% 1D Chg, %
Long position overnight fee -0.0616%
Short position overnight fee 0.0137%
Overnight fee time 22:00 (UTC)
Spread 106.00


0.62 Price
-0.520% 1D Chg, %
Long position overnight fee -0.0753%
Short position overnight fee 0.0069%
Overnight fee time 22:00 (UTC)
Spread 0.01168

Oil - Crude

74.50 Price
-1.560% 1D Chg, %
Long position overnight fee -0.0136%
Short position overnight fee -0.0083%
Overnight fee time 22:00 (UTC)
Spread 0.040


2,072.25 Price
+1.760% 1D Chg, %
Long position overnight fee -0.0193%
Short position overnight fee 0.0111%
Overnight fee time 22:00 (UTC)
Spread 0.30

Results were reported after Thursday’s close and shot up in early trading Friday but settled in the mid-afternoon to a 10.7% increase to $15 per share.

Subscription growth

Sprinklr already touts a number of blue-chip companies among its clients including McDonalds, Microsoft, Comcast and Marriott, according to the company’s website.

Sprinklr’s slate of customers generating $1m of annual revenue rose by 29% year over year to 80 different companies in the latest quarter.

“We expanded (with) customers like Pepsi, Keystone, Samsung, Nestle, and (added) new logos and customers like Hugo Boss and Land O'Lakes,” Ragy Thomas, founder and CEO of Sprinklr, said during the earnings call.

Read more: Salesforce (CRM) stock falls, but analysts show support

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The difference between trading assets and CFDs
The main difference between CFD trading and trading assets, such as commodities and stocks, is that you don’t own the underlying asset when you trade on a CFD.
You can still benefit if the market moves in your favour, or make a loss if it moves against you. However, with traditional trading you enter a contract to exchange the legal ownership of the individual shares or the commodities for money, and you own this until you sell it again.
CFDs are leveraged products, which means that you only need to deposit a percentage of the full value of the CFD trade in order to open a position. But with traditional trading, you buy the assets for the full amount. In the UK, there is no stamp duty on CFD trading, but there is when you buy stocks, for example.
CFDs attract overnight costs to hold the trades (unless you use 1-1 leverage), which makes them more suited to short-term trading opportunities. Stocks and commodities are more normally bought and held for longer. You might also pay a broker commission or fees when buying and selling assets direct and you’d need somewhere to store them safely.
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