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Healthcare digital payment adoption outpaces revenue cycle performance, U.S. Bancorp survey finds

By Public Technologies
  • U.S. Bancorp's Elavon survey of 150 healthcare leaders in March and April 2026 found fragmented payments constrain financial performance.
  • While 68% offer nearly all desired payment options, only 15% rate end-to-end revenue cycle performance as excellent.
  • Some 76% spend 5% to 20% of staff time managing exceptions or correcting errors.
  • Payment errors or reconciliation delays disrupt monthly close at least 25% of the time for 83% of respondents.
  • Nearly all plan to explore AI in patient payment operations; 56% prioritize scalability when evaluating strategic partners.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. U.S. Bancorp published the original content used to generate this news brief via Business Wire (Ref. ID: 202610291100BIZWIRE_USPR_____20261020_BW646931) on October 29, 2026, and is solely responsible for the information contained therein.

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