Albert Heijn cancels online grocery orders after cyber incident

By Reuters News

Oct 15 (Reuters) - Dutch supermarket chain Albert Heijn, operated by Ahold Delhaize AD.AS, said on Thursday it had to cancel all online grocery orders at least until Sunday following a recent cyber incident.

  • It is currently not possible to place new orders, Albert Heijn said in a statement.

  • The retailer said on Monday it ​was dealing with a "security issue" on ​its network and had taken several systems offline as ‌a ⁠precaution.

  • All teams are working hard to carefully restore its systems and store inventory, the company said.

  • Customers who have already paid for their orders will be compensated as their systems are brought back online, the retailer added in a statement.

  • The incident coincided with a cyberattack in France that caused fires and spoiling food.


Capital.com is an execution-only brokerage platform and the content provided on the Capital.com website is intended for informational purposes only and should not be regarded as an offer to sell or a solicitation of an offer to buy the products or securities to which it applies. No representation or warranty is given as to the accuracy or completeness of the information provided.

The information provided does not constitute investment advice nor take into account the individual financial circumstances or objectives of any investor. Any information that may be provided relating to past performance is not a reliable indicator of future results or performance.

To the extent permitted by law, in no event shall Capital.com (or any affiliate or employee) have any liability for any loss arising from the use of the information provided. Any person acting on the information does so entirely at their own risk.

Any information which could be construed as “investment research” has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication.