3Sixty Insights report flags low HCM platform usage, backs Insperity HRScale approach

By Public Technologies
  • Insperity highlighted new 3Sixty Insights research on service-enabled HCM, citing low utilization of HCM platform capabilities across organizations.
  • Study found 13% of organizations fully use most or all HCM capabilities; 12% consider themselves sophisticated HCM users.
  • Report said 49% of companies would pay more for better provider support, signaling demand for added services around HCM deployments.
  • Service-enabled HCM users reported 10%-15% fewer incidents on average, with fewer issues in performance management, benefits administration.


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