Pacific Arena selects Amadeus Travel Platform as primary booking technology

By Public Technologies
  • Amadeus won a deal to become Pacific Arena’s primary booking and servicing platform as the Singapore travel group migrates from existing GDS providers.
  • Move consolidates Pacific Arena’s multi-system setup onto the Amadeus Travel Platform to unify operations across business lines.
  • Pacific Arena plans to deploy Amadeus Robotics and productivity tools to automate workflows, targeting higher agent productivity and faster booking turnaround times.
  • Management expects improved data visibility into performance as duplicated processes are removed.


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