Careers

Capital.com, a Fintech company with global ambitions, opening offices around the world and working in such new financial areas as blockchain and artificial intelligence, is looking to hire a Client Support Officer.

Our mission is to make the world of finance more accessible and engaging.

We use innovative technologies to build the most easy-to-use and transparent financial ecosystem.

Responsibilities:

• Support our clients at all levels. Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails and calls
• Assist clients with the KYC procedure
• Provide a tour around the trading platform
• Build client trust and satisfaction through professional support and training
• Be keenly aware of the competitive landscape and understand financial markets
• Collect clients’ feedback and analyse how clients’ experience can be improved
• Keep open communication between the departments to resolve any issues
• Perform other tasks related to the client support department as provided by Customer Support Manager
• Meet company targets and goals and contribute to increasing company revenue

Qualifications:

• Native English OR fluent English plus extra language such as Dutch and German are required (any additional European languages (fluent) will be considered an advantage)
• Bachelor’s degree
• Significant work experience, preferably in the financial industry in a position of customer support, account/client management, sales or retention role
• Ability to work a flexible shift schedule
• Understanding of the competitive landscape and markets
• Ability to work independently and manage multiple tasks at the same time
• Ability to listen to clients’ and your team’s needs and find solutions
• Great self-organisation and time management skills
• Detail-oriented, with patience to work through complex issues
• Excellent communication skills, both verbal and written
• Excellent problem-solving skills

Our values:

• Be Clear
• Be Bold
• Move Fast
• Focus on Outcomes
• Care

Salary:

Attractive remuneration package, depending on qualifications and skills

We offer:

• An opportunity to grow and learn
• Medical insurance for all employees
• Professional training
• Friendly and professional environment

If you want to be part of our team, send your CV via email to Paulina Chrysostomou at paulina@capital.com

Capital.com, a Fintech company with global ambitions, opening offices around the world and working in such new financial areas as blockchain and artificial intelligence, is looking to hire a Compliance Officer.

Our mission is to make the world of finance more accessible and engaging.

We use innovative technologies to build the most easy-to-use and transparent financial ecosystem.

Responsibilities:

• Ensuring that the company complies to CySEC regulations
• Providing advice and assistance to employees on AML matters
• Working closely with all departments to ensure compliance is in order
• Keeping up to date with new regulatory policies and informing departments when necessary
• Reviewing and approving marketing materials in terms of the compliance perspective
• Producing and submitting compliance reports to CySEC
• Assisting with compliance matters in other global offices (UK, Gibraltar)
• Assisting in setting up new compliance departments (Australia, South Africa, UAE)
• Assisting the Head of Department in updating procedures and manuals

Requirements:

• University degree in Law, Economics, Finance or equivalent
• At least 1-2 years of relevant work experience in AML or Compliance
• CySEC Advanced Certification
• Fluency in English
• Excellent communication skills
• Efficiency in working under pressure and consistency in meeting tight deadlines
• Attention to detail
• Strong character

Our values:

• Be Clear
• Be Bold
• Move Fast
• Focus on Outcomes
• Care

Salary:

Attractive remuneration package, depending on qualifications and skills

We offer:

• An opportunity to grow, learn and travel
• Medical insurance for all employees
• Professional training
• Friendly and professional environment

If you want to be part of our team, send your CV via email to Paulina Chrysostomou at paulina@capital.com

Capital.com, a Fintech company with global ambitions, opening offices around the world and working in such new financial areas as blockchain and artificial intelligence, is looking to hire a Financial Accountant.

Our mission is to make the world of finance more accessible and engaging.

We use innovative technologies to build the most easy-to-use and transparent financial ecosystem.

Responsibilities:

• Maintain proper accounting books and records in the group's computerised accounting system
• Assist in the preparation of management accounts for all group companies, on a monthly basis, including consolidated management accounts
• Assist in the budgeting process and investor presentations for group companies
• Record transactions in the accounting system either manually or handle the electronic uploading of transaction files
• Carry out bank, supplier and client account reconciliations
• Carry out bank payments to suppliers and other business associates, as directed by the Financial Manager
• Carry out reconciliations between back-office and Payment Service Providers
• Liaise with external accounting consultants on VAT, Payroll and other day-to-day matters as well as with the external auditors as part of the annual and other periodic audits
• Liaise with Accountants in other group offices overseas
• Other accounting related functions as required by the group

Qualifications and skills required:

• Bachelor's degree in accounting, finance or other relevant field and/or LCCI higher
• Newly qualified ACA / ACCA / CPA or nearing qualification
• At least two years’ experience in a similar position. Experience in an investment Firm is a must.
• Solid accounting knowledge
• Experience in using computerised accounting systems
• Solid knowledge of Microsoft office (Word, Excel)
• Ability to take thoughtful initiative, work under pressure and meet tight deadlines
• Excellent organisational skills and ability to manage effectively, in an accurate manner, a lot of tasks running at the same time
• Strong communication skills with solid proficiency in professional English (knowledge of the Russian language will also be considered an additional advantage)
• High degree of accuracy, solid analytical skills, and ability to deal with confidential matters professionally
• Work independently but also as part of a team
• Excellent problem-solving skills exercised in a patient and thoughtful manner.

Our values:

• Be Clear
• Be Bold
• Move Fast
• Focus on Outcomes
• Care

Salary:

Attractive remuneration package, depending on qualifications and skills.

We offer

• An opportunity to grow, learn and travel
• Medical insurance for all employees
• Professional training
• Friendly and professional environment

If you want to be part of our team, send your CV via email to Paulina Chrysostomou at paulina@capital.com

Capital.com, a Fintech company with global ambitions, opening offices around the world and working in such new financial areas as blockchain and artificial intelligence, is looking to hire a FTD Sales Officer.

Our mission is to make the world of finance more accessible and engaging.

We use innovative technologies to build the most easy-to-use and transparent financial ecosystem.

Responsibilities:

• Handle incoming leads and develop them into clients of Capital.com
• Make welcome calls and follow-up calls to new clients

• Communicate marketing promotions to clients
• Provide training about the Capital.com platform and about financial markets to clients
• Build trust with the clients
• Increase the number of verified clients and depositors
• Meet personal and team targets
• Promote the Capital.com brand

Qualifications and skills required

• At least 1 year of experience in the same position
• Native English speaker or Fluent English, plus an extra language, such as German, Dutch, Slovakian, Czech or Spanish
• Result oriented and self-motivated person
• Dynamic, innovative and target driven
• Open-minded and flexible
• Eager to learn new things fast
• Team player
• Professional communication skills
• Strong networking capability
• Ability to work on own initiative, expand and generate business

Our values:

• Be Clear
• Be Bold
• Move Fast
• Focus on Outcomes
• Care

Salary:

Attractive remuneration package, depending on qualifications and skills

We offer:

• An opportunity to grow, learn and travel
• Medical insurance for all employees
• Professional training
• Friendly and professional environment

If you want to be part of our team, send your CV via email to Paulina Chrysostomou at paulina@capital.com

Capital.com, a Fintech company with global ambitions, opening offices around the world and working in such new financial areas as blockchain and artificial intelligence, is looking to hire a Risk Officer.

Our mission is to make the world of finance more accessible and engaging.

We use innovative technologies to build the most easy-to-use and transparent financial ecosystem.

Responsibilities:

• Performing routine monitoring tasks to ascertain system performance and optimising system parameters

• Liaison with the technical team on the maintenance and enhancement of trading and monitoring systems
• Following the company’s operational procedures and internal controls in compliance with regulatory requirements
• Monitoring and analysing clients’ trading activities and exposures
• Providing internal support to the client facing team on trading related inquiries
• Communication with counterparties
• Keeping up to date with financial markets information and conducting market research

Key Requirements:

• University/College degree in Mathematics, Finance, Economics or any other related field
• 2-3 years of relevant experience in Dealing operations, trading and risk management
• Analytical and problem-solving skills
• Excellent verbal and written communication skills in English, any other language will be considered an advantage
• CySEC Advanced Certificate
• Advanced MS Excel skills an advantage
• Ability to work shifts on rotation

Our values:

• Be Clear
• Be Bold
• Move Fast
• Focus on Outcomes
• Care

Salary:

Attractive remuneration package, depending on qualifications and skills

We offer:

• An opportunity to grow, learn and travel
• Medical insurance for all employees
• Professional training
• Friendly and professional environment

If you want to be part of our team, send your CV via email to Paulina Chrysostomou at paulina@capital.com