Only 7% of advice practices embed AI across workflows, Iress study finds

By Public Technologies
  • Research finds only 7% of advice practices have embedded AI; these are up to three times likelier to report broader business benefits.
  • Some 81% could absorb a 30% increase in adviser capacity, suggesting production capacity constrains growth more than demand.
  • Among AI-engaged respondents, 47% save at least a quarter of time on AI-assisted tasks; only 20% report materially lower servicing costs.
  • Poor integration hampers adoption for 50%; 43% prefer waiting for AI capabilities in existing software over adopting standalone tools.
  • Measured hours saved would justify further AI investment for 58%, yet only 28% have measured existing tools' time or cost impact.


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