CDW Canada report shows daily use of workplace-approved AI tools rises to 31%

By Public Technologies
  • CDW published a 2026 AI workplace trends report on Canada, based on a survey of 1,011 office workers.
  • Daily use of workplace-approved AI tools rose to 31% from 18% year over year, shifting focus to measurable business value.
  • About one-third of employees reported using agentic AI, with nearly one-in-three users building AI agents in-house.
  • Trust remained a key constraint; accuracy and reliability ranked as a top concern for 31% of daily users.
  • AI benefits broadened: productivity 58%, output quality 54%, innovation 48%; only 38% tracked AI KPIs, 23% tracked ROI.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. CDW Corporation published the original content used to generate this news brief via Business Wire (Ref. ID: 20260922478983) on September 22, 2026, and is solely responsible for the information contained therein.

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