Upland Software's Q3 revenue falls due to customer churn

By Reuters News


Overview

  • AI-powered software firm's Q3 revenue fell 6% yr/yr

  • Adjusted EBITDA margin improved sequentially

  • Revenue decline driven by 2025 divestitures and Q3 2026 customer churn


Outlook

  • Upland sees Q4 2026 revenue between $44.7 mln and $47.7 mln

  • Company expects Q4 2026 adjusted EBITDA between $12.5 mln and $14.0 mln

  • Upland targets adjusted EBITDA margin of about 35% in H1 2028


Result Drivers

  • CUSTOMER CHURN - Co said Q3 revenue decline was partly due to customer churn events

  • DIVESTITURES - Co attributed lower yr/yr revenue to divestitures completed in 2025

  • NEW CUSTOMERS AND EXPANSIONS - Co said it added 77 new customers and expanded relationships with 185 existing customers in Q3


Company press release:


Key Details

Metric

Beat/Miss

Actual

Consensus Estimate

Q3 Revenue

Slight Beat*

$47.53 mln

$47.24 mln (1 Analyst)

Q3 Net Loss

$451,000

Q3 Adjusted EBITDA

Slight Miss*

$12.60 mln

$12.64 mln (1 Analyst)

Q3 Net Cash Provided By Operating Activities

$2.76 mln

*Applies to a deviation of less than 1%; not applicable for per-share numbers.


Analyst Coverage

  • The one available analyst rating on the shares is "buy"

  • The average consensus recommendation for the software peer group is "buy"

  • Wall Street's median 12-month price target for Upland Software Inc is $10.00, about 134.2% above its November 3 closing price of $4.27

  • The stock recently traded at 1 times the next 12-month earnings vs. a P/E of 1 three months ago


Reuters Recommended Reads

  • Nov 3 - Chegg Q3 revenue falls as legacy business declines

  • Nov 3 - UK's Clarivate Q3 revenue falls 9%, misses estimates

  • Nov 3 - Varonis Q3 revenue rises 17%, beats analyst expectations


For questions concerning the data in this report, contact Estimates.Support@lseg.com. For any other questions or feedback, contact reuters.support@thomsonreuters.com.


(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)

Capital.com is an execution-only brokerage platform and the content provided on the Capital.com website is intended for informational purposes only and should not be regarded as an offer to sell or a solicitation of an offer to buy the products or securities to which it applies. No representation or warranty is given as to the accuracy or completeness of the information provided.

The information provided does not constitute investment advice nor take into account the individual financial circumstances or objectives of any investor. Any information that may be provided relating to past performance is not a reliable indicator of future results or performance.

To the extent permitted by law, in no event shall Capital.com (or any affiliate or employee) have any liability for any loss arising from the use of the information provided. Any person acting on the information does so entirely at their own risk.

Any information which could be construed as “investment research” has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication.