Twilio survey shows 22% of Britons now talk more than type when using technology

By Public Technologies
  • Twilio published UK survey research showing a shift toward voice-based interaction with technology, with 22% talking more than typing.
  • Gen Z adoption led voice-note usage, with 24% sending voice notes multiple times a day in August 2026 polling.
  • Workplace behavior also shifted, with 43% preferring speaking to typing for quick communication at work.
  • Results point to rising demand for conversational interfaces, with 41% reporting increased comfort using voice features in daily life.


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