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leading cities achieve 99% return on investment, Dell-backed study finds

By Public Technologies
  • A Dell Technologies-sponsored study of 215 municipalities found average AI maturity of 50 out of 100, highlighting barriers to citywide deployment.
  • Leading cities achieve average AI returns of 99%, recouping costs within 38 months through disciplined implementation tied to measurable public outcomes.
  • Other cities average 42% returns, with costs recovered over 49 months.
  • Unexpected and long-term costs challenge 84% of cities; 81% struggle to justify projected returns.
  • Fragmented data and legacy systems constrain 76% of municipalities; 82% face shortages of specialized AI talent and technical skills.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Dell Technologies Inc. published the original content used to generate this news brief on November 02, 2026, and is solely responsible for the information contained therein.

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