Global Payments research shows consumers expect AI agents to handle 15% of purchases within five years

By Public Technologies
  • Global Payments research lifted expected AI-agent purchasing share to 15% within five years, up from 9% a year earlier.
  • 45% of Americans have used or would consider AI shopping agents; 69% use AI to find better deals.
  • Comfort with AI spending up to $50 more than doubled across everyday categories, signaling faster adoption of agent-led checkout.
  • For retail, 69% would allow AI to spend up to $100 on groceries or clothing; 58% would cap electronics at $100.
  • Trust remains a constraint: 50% cite payment security concerns; 33% want approval for every transaction.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Global Payments Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260923900333) on September 23, 2026, and is solely responsible for the information contained therein.

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