Capita report identifies data quality as biggest barrier to AI value in procurement

By Public Technologies
  • The 2026 European CPO Report featured by Capita identifies data quality as the biggest barrier to realizing value from AI.
  • Drawing on insights from 100 senior procurement leaders across Europe, the report examines AI adoption and procurement operating-model transformation.
  • Procurement's biggest AI opportunity may extend beyond automation to driving value across the wider business, including reshaping commercial models and supplier relationships.


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